Rockwell Collins IT Services Engineer in Crawley, United Kingdom

Requisition ID: 10322

Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America’s Best Employer in Aerospace and Defense by Forbes magazine?

Then Rockwell Collins is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.

We are currently searching for a Networks Engineer to join our team in Crawley, West Sussex. At Rockwell Collins, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Rockwell Collins training, networking and mentoring.

Interested yet? Apply now and embark on your next worthwhile adventure!

The successful candidate will be responsible for developing a good, solid understanding of the Airport software systems and ISO9001 standards; Providing technical assistance for sites with ARINC airport systems throughout EMEA that are already established or being deployed as required; Acting as the technical interface to the airline communities including representing the company at regular customer meetings; Being able to provide 3rd Level (on-call engineering) support for existing operational airport systems in the EMEA region; Assisting with integration and certification of new airline or host applications will also be an expectation of the role.

Will be primarily responsible for: -

o Technical support of ARINC products and Third Party products hosted in the Slough Data Centre and deployed to sites across EMEA.

o Prepare prior to and support during certifications for all airline customers within the ARINC cert lab.

o Assessment and execution of broadly defined technical tasks that require the use of independence, judgement and creativity.

o Work to maintain highest system availability.

o Respond to operational demands in a proactive manner.

o Document ARINC updates and changes within the ARINC change control procedures

o Follow up actions after any network outages to ensure system is setup as robustly as possible.

o On Call Third level support of ARINC Airport products either on-site or remotely.

Required Qualifications:


o BS/BA degree in a technical discipline or equivalent

o Possesses excellent Microsoft Office skills (Excel, Word, PowerPoint, Visio)

o Adaptable to work in an ever changing and demanding operational environment

o Working knowledge of VMware

o Working experience of systems installation and support with LAN/WAN implementation and troubleshooting, including CISCO and Wireless gained in a systems installation, configuration and software upgrade environment.

People Management:

o Excellent customer oriented attitude, maintaining and enhancing good customer relationships

o Excellent organizational, communication(written and verbal) and administrative skills

o Excellent interpersonal skills always maintaining a professional disposition

o Ability to work autonomously without Management direction when required

o Ability to manage high degree of multi-tasking

o Ability to work well in a team environment

o Strong sense of initiative and dedication to resolving problems

Preferred Qualifications:

o Proven experience in an airport/airline operational/technical environment

o An understanding of IATA Specifications

o An understanding of bespoke Airport Technologies and Protocols

o An understanding of SQL database products would be helpful

o Microsoft MCSE


Rockwell Collins is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, or any other protected status.