Rockwell Collins IT Intern (Starting Summer 2019) in Kilkeel (Northern Ireland), United Kingdom

JOB TITLE: IT Intern

DEPARTMENT: IT

RESPONSIBLE TO: European IT Manager

HOURS: 37.5 hours per week. Hours of work will be 8:30am – 5:15pm Monday to Thursday and 8:30am – 1:00pm Friday. The post holder may be required at times to work outside his/her normal working hours for the effective performance of the duties of the post.

LOCATION: Rockwell Collins

2 Moor Road Kilkeel Co Down BT34 4NG

KEY PURPOSE

As part of the wider IT team the post holder will take ownership of IT related issues and be proactive to find solutions, whilst ensuring that all administration duties are completed to include; logging and closing of helpdesk calls.

Key Responsibilities

  • Ensures all reported application problems and helpdesk tickets are tracked and resolved in a timely manner

  • Troubleshooting and fault fixing to maintain end-user systems and applications

  • Installing, upgrading and configuration of IT software

  • Ensure compliance of the Company’s security policies and standards

  • Key administrative tasks within the department

PERSONNEL SPECIFICATION

ESSENTIAL CRITERIA

  • Working towards a degree in a relevant IT discipline

  • Customer service focused approach with a proactive and strong work ethic

  • Excellent communication skills, both verbal and written

  • Demonstrative ability to work as part of a team and individually

  • Experience of PC hardware setup and configuration

  • Excellent working knowledge of Microsoft Office applications and Windows based environments

DESIRABLE CRITERIA

  • Previous IT helpdesk experience

Closing Date for online applications is Thursday 10th january 2019 at midnight

Rockwell Collins (Operating in the UK as B/E Aerospace UK Ltd.) is an equal opportunties employer.

Your personal data is collected and processed by B/E Aerospace, Kilkeel (the “Company”) for recruitment purposes only. The Company will transfer your personal data to its ultimate parent company B/E Aerospace, Inc. in the United States of America for HR management purposes, in accordance with standard contractual clauses approved by the European Commission. You have the right to access your personal data, to rectify it if necessary and to object, on legitimate grounds, to the processing of your personal data, by sending an email to: Kilkeel_jobs@beaerospace.com. You are providing your personal data to the Company voluntarily.