Rockwell Collins Repair Administrator in Shanghai, China

B/E Aerospace, a wholly owned subsidiary of Rockwell Collins Inc., is a leading manufacturer of aircraft interior products and solutions.

B/E Aerospace is the world’s leading manufacturer of aircraft cabin interior products. B/E Aerospace designs, develops, and manufactures a broad range of products for both commercial aircraft and business jets. For more information, visit the B/E Aerospace website at www.beaerospace.com.

B/E Aerospace – Shanghai is a Repair Station for all galley air chillers and refrigeration insert equipment currently used by airline operators throughout the world. Our strength lies in the strong teamwork seen throughout all levels of the facility.

As a leader in the aerospace industry, we are growing rapidly and have a number of exciting positions available right now, including an Repair Administrator in our Refrigeration Products Repair business located in Shanghai, China.

 

JOB RESPONSIBILITIES:

Reporting to the Administrative Supervisor, you will be processing repair orders, corresponding with top customers, determining the status of equipment returns and repairs, as well as maintaining records of returns, changes and repair pricing.

 

MINIMUM REQUIREMENTS:

  • A minimum of two years related experience and/or training; or equivalent combination of education and experience.

  • Strong customer service skills.

  • Knowledge of PC based software (Outlook, Microsoft Office) and network interface procedures (citrix).

  • Ability to calculate figures and amounts such as discounts and percentages.

  • Ability to read, analyze and interpret technical procedures, or governmental regulations.

  • Ability to effectively present information and respond to questions from managers, internal and external customers.

  • Excellent communication skills.

 

PREFERRED QUALIFICATIONS:

  • College Degree

  • Microsoft Office skills

  • Ability to interact with all levels of internal and external customers.

.