Rockwell Collins Manager, Engineering - Product Support in Winston Salem, North Carolina

B/E Aerospace

B/E Aerospace, a wholly owned subsidiary of Rockwell Collins Inc., is a leading manufacturer of aircraft interior products and solutions.

B/E Aerospace is the world’s leading manufacturer of aircraft cabin interior products. B/E Aerospace designs, develops, and manufactures a broad range of products for both commercial aircraft and business jets. For more information, visit the B/E Aerospace website at

B/E Aerospace's Oak Plaza operations are comprised of the core enabling functions, including: Engineering, Research & Development, Program Management, Product Support, Strategic Supply Chain, Sales & Marketing, Quality, Finance and Human Resources. Together these functional teams collaborate to help engineer the most innovative and highest quality main cabin economy and premium aircraft seating for various customers around the globe.

As a leader in the aerospace industry, we have a number of exciting positions available right now, including a Product Support Engineering Manager in our Seating Products business located in Winston-Salem, NC.


The Product Support Engineering Manager will be responsible for leading the Product Support team in development of projects, systems or processes as part of the engineering program.


  • Manages the product support engineering function over a range of products or processes.

  • Focuses on managerial concerns of the project such as cost, completion date, and resource allocation.

  • Provides expert resolution on issues and monitors integration of work.

  • Personally participates in solving difficult technical problems and reviews technical concepts of projects.

  • Participates in lean manufacturing activities to stream line the process and generate standard work.

  • Interacts with customers to ensure project objectives are achieved and addresses customers’ technical concerns and requirements including any technical reporting and inquiries.

  • Escalates program challenges to leaders as appropriate.

  • Responsible for recruitment, performance reviews, and training needs of direct reports.

  • Provides regular status reports to the customers by agreed time as well as leadership teams.

  • Assists in preparations of proposals, including review of specifications, terms and conditions, equipment selection and overall cost structure.

  • Conducts and participates in daily WIP Board meetings with teams as required.

  • Interfaces regularly with internal stakeholders (supply chain, operations, account managers, customer service) and external stakeholders (customers, suppliers, regulatory authorities) across multiple locations and cross functional relationships.

  • Identifies process creation and/or improvement opportunities and strives for continuous improvement in the role and function.


  • Bachelor's degree in Engineering from four-year college or university; or equivalent combination of education and experience

  • Two years of supervisory experience

  • Five years design engineering experience


  • Five years of experience in a highly regulated industry, especially aerospace.

  • Demonstrated ability to deliver results in a manufacturing and engineering environment

  • Demonstrated ability to manage teams of engineers and handle complex projects

  • Well organized with solid judgment; able to multitask and adjust to changing priorities

  • Desire to identify continuous improvement opportunities and lead projects to make improvements to processes, procedures, etc. through Kaizen/Lean Manufacturing.

  • Strong communication and interpersonal skills; ability to interact with internal and external stakeholders.

  • Ability to travel domestically or internationally up to 20% time.

  • Experience with Microsoft Excel, and Microsoft Access.

    EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.